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Northeast HVAC News

HomeServe USA Partners with Lincoln Technical Institute to Create Job Shadowing Program.


HomeServe USA (HomeServe), a leading provider of home repair service plans, today announced a pilot program with Lincoln Technical Institute (Lincoln Tech) in Union, NJ that will allow students to gain real-world experience in the HVAC field by providing them with the opportunity to shadow HomeServe certified technicians. The program is designed to give students from the HVAC/R program at Lincoln Tech the ability to add valuable field experience to their classroom curriculum, as well as provide them with a mentor in the HVAC field.

The pilot program launched on May 1 and began with Lincoln Tech students Joseph Silva and Daniel Vera, who were paired with senior technicians from the HomeServe USA Staten Island office. Michael Downes and Genti Shatku, HomeServe USA Energy Services Technicians and Lincoln Tech alumni, served as mentors to Silva and Vera. Over the course of the approximately four week-program, the students shadowed the technicians during the day.

“We are proud to partner with Lincoln Tech to offer their HVAC students the opportunity to work alongside our highly skilled technicians and both learn more about the tricks of the trade and grow familiar with other aspects of the job such as communication, customer service and more,” said Tom Rusin, HomeServe USA CEO. “We also greatly value the support we have received from Local Union 3 IBEW to help offer this experience.”

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“HomeServe’s reputation and focus on customer service are exemplary and played a big role in why we chose to partner with them in offering our students this valuable opportunity,” said Scott Shaw, Lincoln Tech’s President and CEO. “By partnering with HomeServe, we are providing our students with the hands-on experience that shows them the real value of what they are learning in the classroom and motivates them to get the most from their education as they work toward graduating and finding jobs with organizations that offer the promise of a long career.”

This program is the first of its kind for Lincoln Tech and, while the program will initially be piloted with two students, the goal is to maintain the relationship with HomeServe and continue to offer this opportunity to students in the future.

About HomeServe
HomeServe USA Corp (HomeServe) is a leading provider of home repair solutions serving over 2 million customers across the US and Canada. Started in 2002, HomeServe protects homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home emergencies by providing affordable coverage and quality local service. HomeServe, a Better Business Bureau Accredited Business, dedicates itself to being a customer-focused company supplying best-in-class repair plans and other services through leading municipal, utility and association partners, and directly to consumers. For more information about HomeServe, a Connecticut Top Workplace winner again for 2015, a 2015 BBB Marketplace Excellence Award honorable mention for Website Marketing Message and winner of five 2015 Stevie Awards for Sales & Customer Service, please go to, follow us on and like us at

About Lincoln Educational Services Corporation
Lincoln Educational Services Corporation is a leading provider of diversified career-oriented post-secondary education. Lincoln offers recent high school graduates and working adults career-oriented programs in five principal areas of study: automotive technology, health sciences, skilled trades, business and information technology, and hospitality services. Lincoln has provided the workforce with skilled technicians since its inception in 1946.

Lincoln currently operates 30 campuses in 15 states under four brands: Lincoln Technical Institute, Lincoln College of Technology, Euphoria Institute of Beauty Arts and Sciences, and Lincoln College of New England. Lincoln also operates Lincoln Culinary Institutes in the states of Connecticut, Maryland and Florida.

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